Lowongan Network Technician-PT NTT Indonesia Nexcenter

    Network Technician-PT NTT Indonesia Nexcenter

    Jakarta Selatan (Jakarta Raya) | Ditayangkan: 12-June-2019 | Tutup pada 12-July-2019

    PT. NTT Indonesia Nexcenter (NTTI) is an international standard data center service provider that is part of the NTT Communications Nexcenter™ data center global network, a division of NTT Communications from Japan.
     
    NTT Communications is the international communications and ICT solution provider of NTT - one of the top 3 telecom companies in the Fortune Global 500 ranking.

    Job Responsibilities :
    • Installation, termination, testing and labelling of all cross-connects (cat5, coax, fibber) in the Data Center.
    • Moving and installation of cabinets and relay racks.
    • To ensure customer services such as Power, Cooling and Security accordance to the Service Level Agreement (SLA).
    • Troubleshooting circuits with use of BERT equipment. and other protocol analyzer.
    • Perform remote hand services for customers.
    • Hardware installation including: shelves, power strips, rails, cable management, and customer equipment.
    • Report current status via the ticketing system, shift reports, and email.
    • On call via mobile phone during unscheduled days or shift times for emergency scheduling requirements.
    • Manage multiple concurrent interdisciplinary projects and ability to work in a team.
    • Provide training for in-house technical staff and develop standard operating procedures for network operation. Maintain accurate records and document all problems.
    • Exhibit quality workmanship on all work and maintain collocation space cleanliness.
    • Assist the Helpdesk / Customer Support and Technical Support Team in ensuring excellent services are always rendered to all Customers and hence achieving Customers’ Satisfaction and maintain customers’ loyalty.
    • Attend / Assist any breakdown that requires support although after working hours and rest day.
    • To prepare incident report, monthly report and yearly report to management. Respond to tenant's queries on facility operations & specifications
     
    Qualifications and skill experience:
    • Data centre skills such as installing/moving equipment and cabling on a large-scale basis.
    • Working experience with various networking hardware such as multiplexers, routers, and switches (Min 3 years).
    • Knowledge of common network protocols such as TCP/IP, VPN, BGP..
    • Experience with fault isolating and troubleshooting networks including LAN and WAN.
    • Familiarity with configuring networking equipment such as routers, switches, and hubs.
    • Able to communicate in english (is a must)
    • The position will be required to perform 24x7 (shift work).
    • Extensive knowledge of telco technologies, systems, and circuits.
    • Operational experience with data communication issues, including security, resource management, capacity planning, monitoring, and performance.
    • Ability to work independently and manage multiple projects and priorities.
    • Excellent written and spoken interpersonal communication skills.
    • Understanding of test equipment (i.e. Bert testing, cable analyzers, Sniffer)
    *Only selected candidates who meet the requirements will follow in the selection process
     
     

    • Vision : Customer Excellence – at the Core of our Datacenter lies satisfied customers extremely essential to our business success.
    • Mission : Provide Highest Quality of Services to each Customer Worldwide, allow Customers to remain focus at their Core Business.
     
     

    ALAMAT : PT NTT Indonesia Nexcenter
    Jalan Kuningan Barat 1, South Jakarta, Jakarta, Indonesia

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